Shipping and payment
Free shipping on orders over 1 000 Kč in the Czech Republic, over €40 in Slovakia and Poland, and over €150 in the rest of the EU. Delivery takes 1–2 business days.
Shipping
Orders ship from our warehouse in the Czech Republic. The prices below apply to the destination country you have selected; you will also see them in the cart once you enter an address.
Czech Republic
| Carrier | Method | Price |
|---|---|---|
| PPL | Home delivery | 99 Kč |
| PPL | Pickup point | 79 Kč |
| Zásilkovna | Home delivery | 99 Kč |
| Zásilkovna | Pickup point | 79 Kč |
Free shipping on orders over 1 000 Kč.
Slovakia
| Carrier | Method | Price |
|---|---|---|
| Packeta | Home delivery | €4.99 |
| Packeta | Pickup point | €3.99 |
| PPL | Home delivery | €4.99 |
| PPL | Pickup point | €3.99 |
Free shipping on orders over €40.
Poland
| Carrier | Method | Price |
|---|---|---|
| Packeta | Home delivery | €4.99 |
| Packeta | Pickup point | €3.99 |
| PPL | Home delivery | €4.99 |
Free shipping on orders over €40.
Rest of the EU
| Carrier | Method | Price |
|---|---|---|
| DHL | Home delivery | €12.99 |
Free shipping on orders over €150.
Choosing a pickup point
If you choose pickup-point delivery (Zásilkovna, Packeta or PPL ParcelShop), you pick the exact branch right after completing your order - a map opens on the confirmation page. We hand the parcel to the carrier once your pickup point is confirmed.
Payment
Payment runs through the secure Shopify checkout. The payment methods available for your country are always listed in the final step of the order.
Dispatch and delivery
We ship everything from our own warehouse in the Czech Republic. The delivery times above count from the moment the parcel is handed to the carrier; you will get an e-mail confirmation when that happens.
Tracking
Every shipment is tracked. As soon as the parcel ships, we e-mail you a tracking link where you can follow it door to door.
The legal detail
This page describes how we ship and how you can pay. The binding rules — delivery periods, taking delivery, transport damage and passing of risk — are in Article 5 of the Terms and Conditions.
If something arrives damaged or faulty, follow the Complaints Procedure.